Change Management

 
 “In a progressive development change is constant; change is inevitable.”  
Benjamin Disraeli

“You must welcome change as the rule but not as your ruler.” Denis Waitley



 
Program Objectives

 
This program is specially designed to help execution team familiar with what to do and how to get it done for the Change Task. In the 2 days training, you will be familiar with how to:


·         Execute Change Step-by-Step 
·         Overcome the Resistance of Employees
·         Solving the Potential Problems during Change
·         Motivate and sustain Team Morale


At the end of the program, you will be confident in accomplishing the given task to make change successful.
 
 
Program Outlines
 
·          The 6 Steps Model for Change Management
·         Team Competency vs Change
·         4 Types of Behaviors in Change
·         Ways to Deal with the Respective Characteristics
·         Choice of Communication Channels
·         AIDA model to Influence Support and Action
·         Self Leadership in Executing Change
·         Develop Goal and Task with Value Support
·         Ways to Enhance Cooperation Between Departments
·         Strategies to Overcome Resistance
·         Steps to Creative Problem Solving during Change
·         Ways to Identify Critical Root Cause of Challenge
·         3 Dimensions that Impact Execution
·         Techniques to Develop Innovative Ideas
·         Work Effectiveness and Time Management
·         Ways to Measure Performance
·         Ways to Develop Trust with Employees
·         Motivational Techniques
 
 
Suitable for


Leaders or Change Committee that involve in making change or new strategies happen.  

 
Participants (regardless the level of management or staff) who have attended James’ program generally felt the great benefit they received is Learning How to Learn. Besides bringing back the “fish”, they learnt how “to fish”. Just like to white inverted triangle that forms beyond lines in the above diagram.

The 3 key elements that construct this high level of learning are:


(1) Delivery of knowledge with enriched experienced, case studies and analogy that enable the learning last.


(2) Critical Thinking through discussion, sharing and under the guidance of James with the support of application tools enable the connection between class room learning and real life application. 


(3) Enlightenment through a series of activities and critical reflection under James’ supervision to enable self discovery and answers to resolve the embracing challenge.     
        
 
Program Leader：James Chin
      
The Total Solution Provider and Master Trainer in helping organization leapfrog through Change and Innovation.


·          Singaporean Chinese
·          Master in Business Administration (Hull, UK)
·          Worked with Beijing University and FuDan University
·          President of International Consulting & Training
           (Singapore)
·          Ex-President of Certified Professional Trainer Association
           (Singapore)
·          Master Trainer (Asia Pacific Region) of International
           Professional Association (UK)
·          Clients include: GM, Delphi, Tenneco, Schneider Electric, Sony Ericson, Motorola,
           Citibank, DBS, Bank of America, Industrial and Commercial Bank of China,
           Communication Bank of China, Philip, GE Medical, Tyco, Haier, Siemens, etc.
  
Duration: 2 Days (9am – 5pm)
 
 
Number of Participants
This program is a highly Interactive and Intensive. Participants will be asked to perform a series of activities after each short lecture. The structure of critical thinking, individual and team reflection under close supervision, guardian and evaluation of the trainer will enable maximum learning benefits. Therefore, we strongly recommend the maximum number of participants to be kept within 20 persons.  

 
 
For More Information

The above program outline is only reference. We shall customize the program to your need upon confirmation. Please Contact our local representatives or email us at learning@ict.edu.sg .
 
 
 
 
Innovation Strategy │ Change Management │ Excel in Innovation │ Cross Culture Integration │ Present to Lead Change │ Organization Change Coaching